Returns & Refunds

Last updated October 7, 2026

Custom orders

Because custom products are made specifically for each customer, approved custom work is final sale and cannot be returned for preference, sizing or an incorrect model selected by the customer.

Defects and production errors

If an item is defective, damaged in production or materially different from the approved proof, contact us within 7 calendar days of delivery with the order reference and clear photos. After review, we may replace the affected item, correct the work or issue an appropriate refund.

Cancellations

A request may be canceled before proof approval and production. Once materials have been ordered or production has started, cancellation may not be available.

Contact

Email hello@inksfy.com or call (909) 999-6499, Monday–Friday, 9:00 AM–5:00 PM Pacific.